B-Comp Logo
Managed IT Services

Providing IT solutions & support to businesses throughout the US

Our Managed Services plans provide tremendous value to those businesses requiring the very best IT support and cybersecurity consulting.
Image of Drawing of Support Engineer standing in the screen of a laptop.

Overview

Our customers outsource to us the role of proactively monitoring and managing their servers, network and cloud infrastructure as well as their cybersecurity and end-user systems support within the scope of a clearly defined Service Level Agreement or SLA. Additionally, B-Comp Services proactively provides monitoring, mitigation and planning assistance in order to address future IT related needs and requirements. In many cases the reason a company uses an MSP like B-Comp is to improve computer operations and to reduce budgetary expenditures through the reduction of full-time IT staff.

Using an MSP is a flat-rate billing alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and then invoices the customer on a time and materials basis. Instead, MSP services are often based on a user or device count, which results in a predictable monthly operating cost.

B-Comp offers customers an all-inclusive IT support service anchored by a 24/7 IT help desk which provides IT technical assistance to end users. Computer issues can be quite frustrating, disruptive and expensive for your business, and in order to address this concern our help desk service is backed by a Service Level Agreement (SLA) with guaranteed response times. B-Comp engineers are experts in communication, both in terms of addressing technical concerns but also with helping to smooth frustrations in order for your team to reach maximum capability and productivity. A few areas for which we provide support include:

What can we do to help

Whether you reach us by phone, email or chat, we are easy to work with and are passionate about helping your business thrive.

Proactive Support

Investment in advanced software and continual technical training help B-Comp engineers resolve problems before they occur.

Technical Assistance

When users require additional help in order to address a concern B-Comp engineers are available 24/7 in order to help provide a speedy resolution.

Cybersecurity

The days of engineering a solution without first considering security are over. B-Comp will help secure your systems and keep your business safe.

Virtual CIO

Budgeting and planning, project management and vision are just some of the expertise we can share which will likely provide you with an advantage over your competition.

Operating in the cloud gives your business a competitive advantage

The cloud allows your business to enable technologies which would otherwise be unaffordable to implement on premises. For example your business can enable robust disaster recovery plans and test new solutions on a pay-as-you-go basis.

Why Choose Us

Let us change the way you think about technology

Security is our Priority

Implementing zero trust configurations does not have to be painful. We will keep your business safe.

Professional team

Our team of engineers have a diverse background with years of experience and our culture is to operate as one cohesive unit.

Certified Experts

Members of our team have earned industry recognized pro-level certifications and are further incentivized to enhance their skills.

24/7 Premium Support

Many updates and/or changes require downtime. Our support plans include the option to limit disruption by using our 24-hour support services.

FAQ

Frequently Asked Questions

If you ever need to discuss any issues not addressed here, even if you are not a customer and only need a second opinion, we would love to hear from you.

You can call our help desk at 303-282-4934 or email [email protected]. You can also use the B-Comp chat application located in the system tray of managed Windows computers.

After your account is established with B-Comp you can access your tickets, and if authorized, those of your team, at https://portal.b-compservices.com/. The login information is your email address and the password you created or that B-Comp provided. There is a reset password link if necessary.

B-Comp recommends business class desktops and laptops. Unlike Apple hardware, computer hardware marketed to home users is likely preloaded with software containing security risks, likely performs poorly and nearly always has compromises which greatly increase support costs and downtime. With home computers, end user frustration and high support costs are common.

Using a password manager such as 1Password or Bitwarden helps you use a different password of significant length for every website requiring a login. Using MFA whenever possible is a great layer of additional security as well. Many password managers can also help you manage your MFA tokens.

B-Comp provides computer hardware procurement and limited hardware repair services to managed service customers only. If you are not a B-Comp customer and need assistance finding the best resources for purchasing computer hardware or to obtain hardware repair services, please do not hesitate to call us.

The Power of Secure Tech Support

Want to see our free brochure? No Problem!