What’s your first inclination when someone on your team has a computer issue? Do you try fixing it yourself, thinking that you’re saving time and money?
You may be doing just the opposite by not calling in an IT Expert.
Think of when something goes wrong with your car or your HVAC. Do you jump in there and try to resolve it? Most people would say, “No way!” and that they call in a professional.
Your technology infrastructure is just as complex and trying to fix it yourself can result in things being made worse and a more costly problem. It can also lead to longer downtime and more frustration that doesn’t help you, your employees, or your customers.
Businesses are dependent upon their IT running smoothly in order for their company as a whole to run smoothly. That’s why it’s important to work with a professional IT support provider, just like you work with a professional mechanic for vehicle needs.
How Calling in an IT Expert Reduces Costs and Downtime
In a study of 2,000 workers, it was found that they spend on average 30 minutes a day each struggling with some type of computer issue.
If you have 25 employees that make an average of $20 per hour, that’s a cost of over $1,200 per week just from not having an IT safety net with a trusted technology pro.
How much could you be losing each week by not contacting a professional when you run into technology problems?
Here are several ways that calling in a pro can save you time and money.
Near Instant Help with Remote Support
Some business owners may attempt to fix an IT problem themselves because they don’t want to wait on a service call from a technology provider.
But did you know that most computer issues can be handled remotely? Through remote IT support, we can log in in minutes and address all types of issues, from email problems to system slowdowns.
You reduce the time it takes to get help by using professional remote support. We can also fix the problem faster and save you money at the same time, because there’s no on-site service call needed.
Downtime can cost a small business as much as $427 every minute your IT is down. So, each minute you’re struggling and trying to fix a downtime problem yourself, the meter’s running and you could end up paying much more than if you had called in an IT pro.
We understand how costly downtime is for a business and make it a priority to get your critical systems up and running as soon as possible when you have an outage.
Prevents Costly Security Problems
You shouldn’t only call a PC expert when something goes wrong, you should call them to ensure your technology is running efficiently and fully protected.
Through managed IT services, we keep systems monitored, ensure vital updates are applied to devices, and can prevent costly security breaches through managed antivirus/anti-malware programs.
63% of small businesses have reported suffering a data breach within the last 12 months.
Just one security breach can cost a business dearly, and many never end up recovering. This is an area where proactive support can make all the difference.
Allows You & Your Employees to Stay Focused
All it takes is one IT problem that impacts your network to keep everyone from focusing on your business and instead be stuck putting out an IT fire.
You lose serious forward motion and productivity when you and your team are trying to also wear the “IT support” hat in addition to doing your normal tasks.
Calling in an IT pro, means you can leave the IT fire to us and stay focused on your business knowing your technology is in good hands.
Prevents You From Making Costly Mistakes
Trying to guess at IT fixes can cause you to make matters worse when you’re having an IT issue, leading to higher costs and more downtime.
IT pros have extensive experience with all types of issues as well as years of industry training. So, when you call in a professional, your issue can be diagnosed much faster, and diagnosed correctly so we can get the fix in you need.
Improving Overall Productivity
One of the most costly areas when trying to deal with your IT yourself is all those minutes of lost productivity here and there that add up without you realizing it.
You might think, “Well, that just took 30 minutes.” But then a few days later, there’s a 20-minute problem, then a 45 minutes problem after that. All those minutes add up to big losses and is another reason to call on a professional to not only address problems faster but also to keep them from occurring in the first place.
Work with an IT Expert You Can Trust
B-Comp Services has an expert and knowledgeable team that can help your business with any and all IT needs… and do it affordably.
Contact us today to get a trusted IT team on your side. Call at 303-282-4934 or contact us online.